Research · Training · Consultancy+254 734 890 895info@policy.co.ke
  1. Home
  2. Training
  3. Certifications
  4. Customer Service and Administration

50 certifications

Customer Service and Administration certifications

Customer experience and office administration. Self-paced programmes from the Global Leadership Institute Certification Centre, each carrying CPD credits.

Main topics in this field

  • Customer Experience Design
  • Office Administration
  • Front Office Operations
  • CRM Practice
  • Records Management

Programmes are studied entirely online, start from USD 349, and conclude with a verifiable digital badge and a printed certificate, each carrying a unique ID and QR code that employers and institutions can confirm.

How it works

  1. 01 Choose a programme. Select from more than 1,990 certifications across fifteen professional fields.
  2. 02 Enrol online. Register and receive study materials and access to the learning portal.
  3. 03 Study and assess. Work through self-paced modules, with live virtual options, then complete an online assessment.
  4. 04 Get certified. Receive a verifiable digital badge and a professionally printed certificate.

Tell us the decision you are facing.

We will scope the work and recommend the approach that delivers the most value for your budget.